Shipping
Where do we ship?
We ship across Canada.
If you are shipping to a remote or rural location, please be advised additional delivery fees may apply. We will contact you with an estimate after your order is placed. Please contact us prior to placing your order should you have any questions or concerns.
Order tracking
In stock products at our warehouse ship within 2-4 weeks of receiving your order, unless otherwise specified. We strive to have all in stock products shipped as quickly as possible.
Custom & Made-to-order Items or Products
Many of our large furniture pieces and artwork are custom or made to order. For estimated shipping timelines please refer to our product pages on our website www.homestorydesigns.ca. Due to their custom nature, all made to order pieces are final sale.
Get in touch
If you have any questions about our return policy, Curbside delivery, Cancellations, Custom Products, Made-to-order Items, “White Glove” Delivery, please refer to our Shipping & Returns page.